乐播传媒

Late last year, American Airlines announced the shift of some of its content from traditional distribution channels to its NDC connections, starting in April, 2023. At 乐播传媒, our number one commitment has always been to make sure our customers have access to all the content they need 鈥� regardless of airline, channel, or technology. In short, our philosophy is that if our agency partners need content, we provide it in a scalable, seamless, and serviceable manner.

Today we鈥檙e pleased to announce that American Airlines NDC content is available to all 乐播传媒 customers ahead of American Airlines planned changeover date and ahead of our original planned go live date.

We were one of the first to market with American Airlines NDC content in 乐播传媒+, covering not only booking, but end-to-end servicing including cancellations and modifications too. And for those customers on other 乐播传媒 platforms, we鈥檙e live with shop, price and book, with modifications coming in Mid-April. To make a modification prior to that time, you must contact American Sales Support directly. However, keep in mind that American鈥檚 Basic Economy fares are ineligible for ticket changes anyway and we鈥檙e aiming to have modifications live in Mid-April. We will update you as the ability to modify American NDC bookings becomes available.

Soon we鈥檒l be bringing United Airlines NDC content to 乐播传媒-connected agencies in the same manner. Customers are already testing United鈥檚 NDC content on our platforms today, and the capability will roll out to customers not yet upgraded to 乐播传媒+ over the coming weeks.

Our commitment remains to be 鈥渁ny content, any time, anywhere.鈥� Unlike our competitors, we鈥檙e focused on enabling great NDC for travel agents, not just suppliers. And our solution for NDC addresses everything 鈥� not only booking, but end-to-end servicing including cancellations and modifications, too. All this helps give our agents and their travelers the easier modern retailing experience they expect.

乐播传媒+ continues to be our focus, as our retailing platform delivering modern retailing for travel sellers everywhere. It is based on a fully modern microservices architecture, is cloud-first, and contains many of the features the modern travel agent values (features such as automated exchanges, advanced configurable flight search, and highly scalable order management). But we always recognized that some of our customers would not be fully deployed on the new platform in early 2023, and that critical content would also need to be accessible through each of our platforms.

We remain a strong partner with both American and United for their distribution of content and will continue to provide our agency customers with access to the best content and the best end-to-end customer experience. In fact, we were the first to launch American鈥檚 NDC content on 乐播传媒+ back in Q2 2022, and our NDC development with United is in testing and nearing completion.

Dave Bartels, Vice President of Pricing and Revenue Management at United Airlines, shares, 鈥淯nited is excited to be working together with 乐播传媒 on our NDC initiative to provide tailored content to our customers through the 乐播传媒 subscriber network, which will allow customers to better customize their travel with different amenities and experiences.鈥�

Scott Laurence, Senior Vice President of Partnership Strategy at American Airlines, added, 鈥溊植ゴ�媒 has been an agile partner and was out in front in their release of American鈥檚 NDC content via 乐播传媒+, a key part of our distribution strategy. Enabling American鈥檚 NDC across all platforms is another testimony to the partnership that we have enjoyed.鈥�

Continue to stay tuned to this channel for more updates in the coming weeks.